Privacy Policy
Effective Date: 18th October, 2024
RetailCode ("we," "our," or "us") is committed to protecting personal data and respecting the rights of our data subjects (people whose personal data we collect and use) in full compliance with the relevant data protection legislations including but not limited to Nigeria Data Protection Act 2023, Nigeria Data Protection Regulation 2019 issued by Nigeria’s National Information Technology Development Agency (NITDA). This Policy is a clear indication that we value the personal information entrusted to us and we respect that trust, by complying with all relevant laws, and adopting global best practices. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
1. Information We Collect
We may collect the following types of information from you:
- Personal Information: This includes your name, email address, phone number, and other contact information when you create an account or use our services.
- Transaction Data: Details about your transactions and use of RetailCode services, including airtime and data top-ups, voucher purchases, and any other activities.
- Notify us immediately of any unauthorized use of your account.
- Technical Data: Information about your device, browser type, IP address, and usage patterns collected automatically through cookies and other tracking technologies.
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services.
- Process your transactions and manage your account.
- Personalize your experience and improve our website.
- Communicate with you about promotions, offers, and updates.
- Ensure the security and integrity of our systems.
3. Sharing Your Information
We do not sell your personal information to third parties. We may share your information:
- With third-party service providers to facilitate our services.
- Keep your account credentials secure and confidential.
- To comply with legal obligations or to protect the rights, property, or safety of RetailCode, our users, or others.
- With your consent or as otherwise disclosed at the time of data collection.
4. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security. To help us protect your privacy, you should maintain the secrecy of the login ID and password you may have set up in connection with your participation in this Website's service. The users/subscribers should not disclose their password to anyone or keep any written or other record of the password such that a third party could access it.
5. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us at [email address].
6. Cookies
We use cookies to collect information about your browsing activities. You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our site.
7. Changes to This Policy
We may update, change or modify this Privacy Policy at any time in order to reflect changes in the law and/or our privacy practices. Such changes will be effective immediately after posting, whether dated or not. We encourage you to check this notice whenever you visit our website. Your continued use of our services after such changes will constitute acceptance.
8. Contact Us
If you have any questions, suggestions or concerns about this Privacy Policy, please contact us by sending an email to [email protected]